Corrections

If something on Kres Financial is wrong, out of date, or unclear, we want to know.

How to report a mistake

Email hello@getkres.com. It helps to include:

• the page address;
• the sentence or number you think is wrong;
• a link to a source, if you have one.

A person reads every message. Companies we write about can use the same address to report a factual error about their own products.

What we do

1. We check it against the source. If the original source supports what we wrote, we reply and say so. If the source has changed, or we got it wrong, we fix the page.
2. We fix the page. For a factual error, we correct the text, update the "Updated" date, and add a dated line to the page's change log that says what changed.
3. We say so at the top for serious errors. If a mistake could have affected a reader's decision (a wrong fee, rate, rule, or eligibility condition), the corrected page carries a short correction note under the headline for at least 30 days, describing the error and the fix.
4. We do not hide changes. We do not quietly rewrite a figure, and we do not reset the "Published" date.

Typos, broken links, and formatting fixes are corrected without a change-log entry.

What a correction is not

A company asking us to change a conclusion it does not like is not a correction. We correct facts. We do not change a "Who should skip this" section, a cost comparison, or a conclusion because a company prefers a different one. More on that: how we make money.

Our standards

How we source and check pages in the first place is on our editorial policy.